Course Overview
If you are passionate about helping people improve their well-being, find it easy to build rapport and empathise with others, and want to help the disadvantaged by empowering them to have a voice, Community Service might be the ideal career for you. During this course you will learn the necessary skills to manage, co-ordinate and/or deliver person-centred services to individuals, groups and communities. You can become an advocate in areas such as family welfare, community health, employment services and disability services. Upon completion of the Diploma of Community Services you will be job-ready and fully qualified for a career as a case manager.
Total number of units = 20 (12 core units, 8 elective units)
| Unit Code | Unit Title |
|---|---|
| Core | |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| HLTWHS003 | Maintain work health and safety |
| CHCCCS004 | Assess Coexisting needs |
| CHCCCS007 | Develop and implement service programs |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCPRP003 | Reflect on and improve own professional practice |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| Electives | |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| CHCCSM012 | Coordinate complex case requirements |
| CHCCSM014 | Provide case management supervision |
| CHCCSM010 | Implement case management practice |
| CHCMHS001 | Work with people with mental health issues |
| CHCCSM009 | Facilitate goal-directed planning |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCMHS007 | Work effectively in trauma-informed care |
Enrolment
Enrolment in the program is for a maximum of 24 months. Students must aim to complete modules by the nominated completion date and as a minimum must demonstrate ongoing progression towards completion. Extension for assessment may be awarded at the trainer’s discretion.
Vocational Placement
200 hours completed in a community services environment. These hours can not be completed concurrently and 100 hours minimum must be evidenced in each area. Of these hours:
•100 hours must be completed in work directly related to planning, monitoring and reviewing case management. Case management work can be completed autonomously or in consultation with supervisor or team leader.
•100 hours must be completed providing community services to individuals based on socio-cultural information gathered, monitoring and reviewing the effectiveness of services provided in consultation with supervisor or team leader.
Resources Required
All students require computer or tablet with access to the Internet and a program that can open and edit Word documents (this does not have to be Microsoft Office).
Delivery Options
Online
This course is delivered via our online learning system You do not need to come to class, however, you will need to keep in contact with your Educator and attend phone and/or web meetings to complete some of the practical components of your course.
Online learning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced Educator via telephone and email communication no matter where you are.
Distance
Distance learning allows you to have the same amount of convenience and flexibility as online or blended learning. The only difference is that instead of studying online, you will be studying via workbooks. Distance learning is perfect for students that prefer to have hard copy resources. Participants wishing to complete their qualification via distance instead of online will incur additional material and postage fees up to the value of $25.00 per unit.
RPL
If you have lots of experience and skills but no formal qualification you might want to consider Recognition of Prior Learning (RPL). RPL is a process whereby you demonstrate that you currently have the required skills and knowledge for particular units/qualifications within the industry that you are experienced. RPL focuses on your life and work experiences and how they meet the criteria of the national qualifications to find out more about RPL contact us and one of our course advisors will contact you to discuss the RPL process.
Exceptional Value, Flexible Payment and Support you can count on.
Completion of this program results in a Nationally Recognised Qualification, complying with the AQF standard and ASQA standards for Registered Training Organisations and is offered by the Care Academy; a division of Grow Training Group, RTO Provider 45109.
